BSP Auto, Paris. They charge your credit card but will never arrange a car for you. When I looked up the legal point of view I found that on a German website as a company you have to present the total amount - this is still not the case as bsp auto. Was charged another $171 when onsite to collect the car and the customer support team are only accessible via email NO THEY HAVE NO CARE OR CONSIDERATION OVER YOUR CLAIM. Emailed about a return. We would NEVER use Sixth again, so why on earth would we want a voucher! We called BSP Auto to ensure our rental would not be cancelled. Never again. I presume all these other positive review are probably fake. I do not adivice anybody to use this company. I placed official complaint to ECC authority in the country where I'm resident. We Had a small delay with the plane... Because we where 30 min to late (they said) they had no cars for us. Location de voitures pas chère sur plus de 100 pays et 20.000 agences, tarifs négociés et promotions. No email address, you can leave answerphone messages but no one returns the call. Upon arrival we were informed that BSP hadn’t notified SIXT and our car had been given away. Voice your opinion today and hear what 9977 customers have already said. Was waiting for a week but no confirmation. Also, they refused to issue me written confirmation that they don't have any cars, but they said they are in financial problems and they reduced their fleet by 90%. HELP YOURSELF: DO NOT RENT FROM THEM AND WARN OTHERS. Glassdoor gives you an inside look at what it's like to work at BSP Auto, including salaries, reviews, office photos, and more. WHAT A SERVICE! Second did. An email from Avis customer service was sent to the local branch to let them know that I was arriving late - with a 2-yo baby - however I found the office closed (it was 10.30pm).- after telephone conversation, I went to pick up my vehicle the following day at 12.05pm. Do you agree with Bsp Auto's TrustScore? I did reservation from Bsp Auto for 22 March 2019 for 17.30. | Read 21-40 Reviews out of 9,977. Per andare in vacanza o per qualche giorno? We are still waiting 3 months on for a solution. Cheap and easy, unless you have to get a hold of their customer service, Attention aux tarifs pour un second conducteur. ?I have received a email confirming a full refund £129. Do you agree with Bsp Auto’s 4-star rating? Allo stesso modo, con il nostro sistema di confronto, potrai usufruire di tariffe vantaggiose, dal momento che trattiamo le nostre offerte direttamente con le società di noleggio. Ti serve un'auto per un viaggio d'affari? Had to walk around a car park looking for a rental person with a company logo on the bag for over an hour. They have ruined our holidays and it could have happened to anybody.A week ago an email from them stating a problem with the credit card and a number to call. Ciao.At our arrival to airport, cancellation confirmed, we have no car and no explanation. They do need to work on the online experience though. We booked with BSP Auto UK business called Got Rental Cars for a 4 days car hire from Edinburgh Airport, we selected them as they offered on airport collection and drop-off at a good price. Looks like we will have to issue court proceedings. Never an answer. BSP auto were not only reluctant to refund the additional payment, they tried to charge for a “No Show” although we actually visited the car hire company office. I did reservation from Bsp Auto for 22 March 2019 for 17.30. If i was able upload the video i would.STAY A AWAY. BSP Auto did not inform me correctly about the prices. We could simply not contact them.Today morning, an email in french saying reservation is cancelled. The booking went thru OK and they confirmed we would be picking up the car from the InterRent desk. We booked with BSP Auto UK busines Got Rental cars. Very expensive holiday in the end :(. - despite pre-paying for the car, when dropping off the vehicle at around 1pm, an extra 59 GBP was debited, which local staff could not explain or understand. Horrible experience and I’ll never use again. I would NEVER use them again, and would also not recommend anyone to use it. It was 10.30pm, we had travelled for 20 hours, the GotRentalCars office was shut to ask for advice, the Sixth car rental person was very unhelpful with zero empathy and we needed to get to our accommodation which was over an hours drive away. Avoid. We booked a car in July through got using addcar for £17 and received email confirmation. Seriously, prevent yourself from renting with these people. We booked with BSP Auto UK business called Got Rental Cars for a 4 days car hire from Edinburgh Airport, we selected them as they offered on airport collection and drop-off at a good price. Amazed by how quick the client support answered my written request for obtaining an invoice (23 minutes!). Never had a bad surprise. When I got to the airport and went to pickup the car with Hertz, they told me they don't have any cars available. In the window found a mobile number for InterRent called them.They told us they had moved off airport and we needed to return to the terminal and go thru to the far end of bus stops to stop H and get a bus to them. That was Tuesday 3 PM. If you want a good company with INSTANT CONFIRMATION then go with Discover Car Hire lovely bunch who helped me and assured me i'm in good hands. 400 euro for 4 hour issue when the 2 weeks was the same rental... complete robbery. So were standing on the airport in the evening with no cars. Once i found him he told me that im to late and that he rented the vehicle to someone else. !NOBODY RESPOND TO THE CALL CENTER BECAUSE IT’S THEIR INTEREST TO STOLE YOUR MONEY DON’T MAKE OUR MISTAKES TO GIVE MONEY TO THESE “people”, A Big scam - we had the correct credit cards (mastercard credit card and american credit visa) and they refused to even try these cards claiming that it is not the correct cards and adding 19 Euros per daily fee thus doubling our daily rate- the wait time was almost 2 hours with only 3 customers in front of us because everyone had the same problem with the company. The £17 taken on the 5th October from my bank. Online customer portal does not work, so impossible to change your booking after you've made it. Bad website! SCAM COMPANY - THEY CHARGE YOUR CREDITCARD AND NEVER GIVE YOU A CAR. On a trip to Greece, I was supposed to have been met at the airport by the car rental representative. This is the BSP Auto company profile. Never again. Beware if you dare to try. Not a weekend, not a holiday.BSP-Auto provided a service lacking in competence and interest in helping solving problems. Ne pas se fier au contrat, No issues at all, smooth check-in and good treatment at Toronto airport by Avis, Only the latest review will count in the company's TrustScore, I am very happy with the process of renting your c. © 2020 Trustpilot, Inc. All rights reserved. BSP did not pay the rental provider "Thrifty" - we are now more than £1500 out of pocket- customer service is full of promise but they don't deliver anything. First bus would not let us on.

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